Ken
Colorado,#2Consumer Comment
Mon, January 07, 2013
Your comments are not completely truthful.
They state the are available at their phone number 7 days a week, 10am-10pm.
They also provide the following under their "Terms of Service"...
Opting Out of Renewal. You may opt out of renewing your subscription by calling Ancestry at 1-800-262-3787 or by logging into your My Account page on the Website at least two days before the renewal date. If you do not let us know that you want to terminate your subscription at least two days prior to the end of the current subscription period the payment for the renewal period of the subscription will be made.
Somehow, you've ignored the obvious and just want to blame someone else.
THEY didn't rip you off...you did it to YOURSELF.
No, I DON'T work for them or any of the at least 40 other companies I've been accused of working for.
You, however are remarkably careless in your dealings and likely a liar as well.