801, Report:
#177525
Posted Date:
Mar 01 2006
Vonage ripoff, liars, scam, deceptive, terrible customer service, long hold times, rude Internet
i called 1/22/06 to switch to vonage in order to save a lot of money, as per their many advertisements. 30 days later, nothing has happened except they just now billed us for the first month!
i already regret switching to them, and the switch hasn't even gone thru yet. they promi...
Entity
Categories: Telephone Companies
802, Report:
#178503
Posted Date:
Feb 28 2006
Vonage.com Extremely bad service and then they want to charge me $120 just to cancel the service Holmdel, New Jersey
Beware of Vonage.com phone service. I had service with them for two months. The first month everything was ok. There were a couple quirks that I got used to. The second month I was dropping calls about every minute. I called the service technician three times and they said that...
Entity
Categories: Telephones
803, Report:
#171558
Posted Date:
Feb 27 2006
Verizon DSL ripoff Torrance California
I have been a loyal customer of Verizon for many years. I've had their DSL service for quite a few of those years. My husband and I decided to try the Vonage phone system. We stayed on the DSL plan we were on. However, we began to experience dropped calls. Our web pages were load...
Entity
Categories: Internet Service Providers
804, Report:
#177956
Posted Date:
Feb 25 2006
Vonage ripoff Holmdel New Jersey
I ordered 2 Vonage units on Monday Feb 20, 2006 over the phone using their toll free number. I had specifically asked them for a 2nd business day shipping and because I was ordering over the phone, the sales rep guaranteed me that the activation fee was going to be waived which is $...
Entity
Categories: Telephone Companies
805, Report:
#177123
Posted Date:
Feb 20 2006
Vonage ripoff dishonest connection no phone service and being charged. Groveport Ohio
They call me to change to vonage because it's cheaper and they overdrawn my bank account and they send me equipment and i install it and the service works one day and the rest of the days it doesn't work. I called 10 times and it was always a diffrent answer but nobody could want to...
Entity
Categories: Telephone Companies
806, Report:
#176997
Posted Date:
Feb 19 2006
Vonage ripoff Groveport Ohio
I signed up for vonage Feb 13,2006 only to find out that with dsl internet I had to keep my current phone company/number. I wasn't too worried, because Vonage guaranteed a full refund if you cancelled within thirty days.
I called several times to cancel, but kept getting cut off ...
Entity
Categories: Telephone Companies
807, Report:
#176762
Posted Date:
Feb 17 2006
Ciami Of Ormond ripoff, Harrassing Phone calls Unwanted Phone Calls Ormond Beach Florida
My husband and I have our phone service through Vonage and we just started using the virtual number. Somehow our phone got into the wrong hands now this person or persons are doing nothing but calling if fact I just received a call today 2/17/06 at 1:15p.m central time zone.
Wh...
Entity
Categories: Telemarketers
808, Report:
#176685
Posted Date:
Feb 17 2006
Vonage Terrible service, terrible customer relations, terrible website Groveport Ohio
I subscribed to Vonage March 2005 in FL. I sold my home in FL and called Vonage in August 2005 to suspend my account until I was settled in another home. I settled in MS and called Vonage to reactivate my account. I assumed they would put me back on my original plan (unlimited) but...
Entity
Categories: Telephone Companies
809, Report:
#176202
Posted Date:
Feb 15 2006
Vonage Disastrous service Ripoff Holmdel New Jersey
Vonage VOIP was applied for 12/30/05 for two telephone lines. We followed all required procedures.
One line is dead. Only outgoing calls can be made on the other. Our business now has no effective telephone service.
Vonage has billed us for equipment and service.
Vonage is no...
Entity
Categories: Telephone Companies
810, Report:
#175915
Posted Date:
Feb 14 2006
VONAGE ripoff and deceptive acts Seattle Washington
I have recently disconnected my service with Vonage back in Jan 06. At that time, I was given a reference number for my disconnection. Thinking that everything is ok with Vonage, I said goodbye to the Cust Service rep. A few weeks passed, I look at my monthly bank statement and saw ...
Entity
Categories: Telephone Companies