1, Report:
#351269
Posted Date:
Dec 13 2008
HandsNPaws Sophisticated Alley Worst Customer Service. DO NOT ORDER FROM THIS WEBSITE. PHOENIX,
I ordered a carry-on bag from this website. It wasn't easy to order from and I should of given up then! I really wanted this camo dog carrier bag so I put up with the poorly designed website. I waited weeks for this bag and never received it. I sent an email requesting tracking ...
Entity
HandsNPaws Sophisticated Alley
Categories: Pet Shops & Supplies
2, Report:
#324377
Posted Date:
Dec 13 2008
Handsnpaws A/k/a Sophistication Alley company let me know that they did not have my product and would send me something else. I cancelled oreder. They confirmed cancellation. Then billed my credit card Phoenix Arizona
I orderd a product and was informed via email that they did not have it but would send me soemthing else. I emailed back cancel my order. The company emaikled and confirmed my canealltion. I tried to call at least 20 times to confirm. finally soemone answered the phne and transf...
Entity
Handsnpaws A/k/a Sophistication Alley
Categories: Customer
3, Report:
#305914
Posted Date:
Dec 13 2008
HandsNpaws Sophistication Alley Slow shipping poor quality RUDE!RUDE! RUDE! Rochester Minnesota
I also ha a terrible time with HansNpaws/Sophistication alley.Iorere my product on Jan2 it was a comfort pal puppy with heartbeat Iwanted for a new puppy I was getting.When the prouct hadn't arried 3 weeks later I decided to cancel as I now had the puppy home and still no product.I...
Entity
HandsNpaws Sophistication Alley
Categories: Pet Shops & Supplies
4, Report:
#295040
Posted Date:
Dec 13 2008
HandsNPaws extremely rude customer service not sure if I will receive item ordered Phoenix Arizona
I ordered some dog boots but when they arrived, after carefully opening the package and not allowing the item to touch my dog, it was obvious they were not going to fit my dog.
An e-mail from the company after returning the items, said I did not send an invoice (I did) and that...
Entity
HandsNPaws
Categories: Pet Shops & Supplies
5, Report:
#297495
Posted Date:
Dec 13 2008
Handsnpaws.com, Sophistication Alley Never received Shipment Handsnpaws, Sophistication Alley Internet
Ordered Kitty Kaviar from this site about three months ago and still have never recieved shipment. Tried to contact the site with no success. I would avoid this site. They seem to take the money and not deliver. Not trustworthy!!! Hard to contact.
Sughrue
Oakdale, Pennsylvania...
Entity
Handsnpaws.com, Sophistication Alley
Categories: Employers
6, Report:
#333968
Posted Date:
Dec 13 2008
Sophisticated Alley, LTD Dba Handsnpaws Sophisticated Alley, LTD appears to be a scam Phoenix Arizona
Having placed my order in April, like many others I have not received my order. My credit card was billed on the order date of April 14, 2008. When I complained to Sophisticated Alley on May 14, 2008, I received a curt response to be patient.
I then received numerous emails f...
Entity
Sophisticated Alley, LTD
Categories: Internet Fraud
7, Report:
#289901
Posted Date:
Dec 13 2008
HandsNPaws/Sophistication Alley Incredibly bad customer service, the slowest shipping for the most money I have ever experienced Phoenix Arizona
After researching many websites I purchased incredibly expensive shoes for my new pet Chihuahua anticipating their arrival with much excitement. Granted I paid more for shipping than I would if I purchased shoes for myself and I paid, what the company called a $5 Small Order Proces...
Entity
HandsNPaws/Sophistication Alley
Categories: Pet Shops & Supplies
8, Report:
#251273
Posted Date:
Dec 13 2008
HandsNPaws.com AKA Sophistication Alley Ltd Unbelievably ignorant game playing customer service professional? Mind Blowing emails! Internet
Complaint against: Hands and Paws @ www.handsandpaws.com
I placed an order in the middle of December 2006. I did not receive the order until mid March 2007. 4 months later. The package arrived marked up, the packing slip and plastic cover was torn and I could not read the return ...
Entity
HandsNPaws.com AKA Sophistication Alley Ltd
Categories: Pet Shops & Supplies
9, Report:
#293263
Posted Date:
Dec 13 2008
HandsNPaws - Sophistication Alley WORST CUSTOMER SERVICE AND ENDED UP WITH NO PRODUCT Internet
The day after Thanksgiving, I ordered a dog coat as part of a Christmas present. Never got a notification that the item had shipped, but noticed my credit card had been charged. I contacted them around December 6 and asked about the status.
They responded by simply saying it ...
Entity
HandsNPaws - Sophistication Alley
Categories: Pet Shops & Supplies
10, Report:
#247943
Posted Date:
Dec 13 2008
Sophistication Ally Rude, Offensive, Insulting customer service Ripoff Scottsdale Arizona
The is another listing on this website for this company. I ordered dog booties and after four weeks, received a notice that they were shipped through UPS. It turns out that there was a problem with the shipping address I entered with the order. I called UPS, they said they made t...
Entity
HandsnPaws
Categories: On-Line Stores