1, Report:
#1359324
Posted Date:
Mar 02 2017
Music123 Bait and Switch - Refused to honor purchase made on Amazon - Customer Service was dismissive and demeaning Internet
Purchased a product and paid for it through amazon.Music123 sent wrong item, didn't offer to pay return shipping and only offered me a refund not an exchange as there was a pricing discrepancy on their end which they claim they are not responsible for....
When I contacted them th...
Entity
Music123
Categories: Audio & Electronic Retail Stores
2, Report:
#830491
Posted Date:
Jan 31 2012
Music123.com Bait/switch, failed to deliver guitar as ordered off Ebay, Internet
I used buy it now to purchase a slightly damaged guitar from Music123.com. They emailed me a backorder notice...expected delivery for 30 days out. I wondered how this can be for a specifically photographed guitar, with the specified damage plainly seen. Why would a uniqu...
Entity
Music123.com
Categories: Music Shops
3, Report:
#739946
Posted Date:
Jun 14 2011
Music 123 music123.com bait and switch , sale of non existing merchandise then more money for upgrade Internet
IT IS As seems to be a recurring practice of Bait and Switch over at Music123.com. I have gone thru this before with them. The first time I bought the recommended upgrade,unaware of the practice. The second time I thought I was set up the item was not there but they came back...
Entity
Music 123
Categories: Bait-and-Switch
4, Report:
#462077
Posted Date:
Jun 16 2009
Instrument Alley Refuses to cancel processing order. Logan Utah
Within 10 minutes of placing an order with Instrument Alley, the status of my order was listed as processing. When I clicked on the view my order/ change order button my order is in the final stages of processing or shipped. How can an order be in the final stages of processing ...
Entity
Instrument Alley
Categories: Music Shops
5, Report:
#436132
Posted Date:
Mar 21 2009
Music123, Musician's Friend, Guitar Center Misrepresents description Internet
I purchased 2 sets of Chrome Sperzel tuners for guitars from catalogue retailer Music123. What I received were the satin, also called brushed or matte. I returned them after explaining to the customer service agent what I ordered and how the options listed were Gold, Black or Chrome...
Entity
Music123
Categories: Music Shops
6, Report:
#406564
Posted Date:
Dec 31 2008
Music123 did not send order, then sent wrong order, difficulty getting correct order Riverton, UTAH Internet
I ordered a $479 virtual keyboard product called Omnisphere six days before Christmas and paid 2nd day delivery to get to me well in advance.
The order never arrived.
The day after Christmas, I called customer service. They said my card didnt go through so the order was never...
Entity
Music123
Categories: Computer Software
7, Report:
#250938
Posted Date:
Jun 06 2007
Music123 Offering discontinued, out-of-stock items with intent of 'upgrade' replacement South Bend Indiana
On May 7, 2007, I received an e-mail from Music123 offering, among other items, a wireless guitar transmitter/microphone combination for $99.99. I immediately ordered it and my confirmation came back as a Valid Order but was listed as a back-order. The accompanying note stated tha...
Entity
Music123
Categories: On-Line Stores