1, Report:
#1478502
Posted Date:
May 10 2019
Sweetwater.com sweetwater sound, inc. Sold me a defective guitar as a result of replacing Speakers I bought Fort Wayne Indiana
35 years I dreamed of having a Martin guitar, never had enough money, had brain surgery, and after I recovered, I was finally ready, then I met Sweetwater, I bought a Martin, and no matter what I did it wouldn't stay tuned, the neck was warped and the bridge wasn't gauged properly s...
Entity
Categories: Musical instruments
2, Report:
#1068562
Posted Date:
Jul 20 2013
Zzounds Zzounds.com Charged for wrong Order and late Overnight ship...Paid extra! Sounded very helpful...but horrible customer service. Internet
Let's start from the beginning. I placed an order for an Akai Ewi on Thursday around 4pm. Soon after I placed the order I realized there was a lower offer on Ebay. Luckily Zzounds.com had a price match option so I sent it the offer and they got close to it. I then called a rep. from...
Entity
Categories: Audio & Electronic Retail Stores
3, Report:
#810072
Posted Date:
Dec 16 2011
Sweetwater Sound, Inc. (AKA Sweetwater, Ryan Murray, [email protected]) Creates the problem, offers the solution: Spamcall from Ryan Murray. Inappropriate email. Disrespectful. Overzealous. Fort Wayne, Indiana
I placed an order for an inexpensive and self-explanatory item. It retailed for around $50. It was nothing special at all. I did not require any customer service, sales support, or technical assistance.
But just 10 minutes after the order was placed, I received a call from Ryan, ...
Entity
Categories: Audio & Electronic Retail Stores
4, Report:
#351423
Posted Date:
Jul 16 2008
Sweetwater Sound What happened to my 30 day no hassle return? Fort Wayne Indiana
I purchased a Groove Tube Vipre preamplifier from Sweetwater. The price was $2800 and David Hess of Sweetwater ASSURED ME that it was returnable within 30 days. He advised us not to rack mount the unit.
After 3 weeks we called to return the unit (good box, but not the sound we ha...
Entity
Categories: Audio & Electronic Retail Stores
5, Report:
#319439
Posted Date:
Apr 01 2008
Sweetwater.com Sweetwater.com, Sweetwater Sound Inc. Refused to refund full price on a purchased product that was returned. Fort Wayne Indiana
This company boasts about their No Hassle Return Policy. I returned an item to them in perfect condition after trying it out for three days. The product did not do what it claimed to do. I returned it for a refund and the company refuses to give a 100% full refund claiming the produ...
Entity
Categories: Miscellaneous Electronics