1, Report:
#1509160
Posted Date:
Jun 18 2021
shoes.com REFUND NOT ISSUED; INCOMPETENT, NON-RESPONSIVE CUSTOMER SERVICE Charlestown MA
This report concerns the non-issuance of a refund in the amount of $118.95 for a pair of sandals bought online from shoes.com on May 16, 2021, then returned (unworn, i.e., brand new) via UPS to that company's warehouse in Woburn, MA on June 7, 2021. The shipment containing the sanda...
Entity
Categories: Shoes
2, Report:
#1485044
Posted Date:
Sep 15 2019
SHOES.COM Paid for 2 pairs of shoes, never got them after 2 months time. Charlestown Massachuetts
I purchased 2 pairs of shoes on their website, paid for them by credit card, but, never have received the shoes order. Prior to placing the online order, I needed to change my address as I had moved over a year ago which I did, but, when I looked at the receipt, they had shown it ...
Entity
Categories: Shoes
3, Report:
#1484561
Posted Date:
Sep 05 2019
Enko Running Shoes Enko Running Company accepted retrun and did not process refund Castelnaudary Castelnaudary
This company does not honor the return and guaranty policy listed on their website. Despite the below email i recevied from one of their representatives, i never recevied the refund for the return i submitted.
Dear Sir,
I thank you for your message.
I relaunched customer servi...
Entity
Categories: failure to process refund
4, Report:
#1468349
Posted Date:
Nov 28 2018
shoes.com Sent 1 of 3 pairs of shoes ordered online Internet
Online order of 3 pairs of shoes on11/10/18. Received one pair of Keds shoes that were not as depicted. Have not received other 2 pairs of Sketchers shoes although all 3 have been charged to my credit card.
Entity
Categories: Shoes
5, Report:
#1466501
Posted Date:
Nov 03 2018
shoes.com Shoe Buy, Shoes, Shoebuy.com, inc. Sent wrong size, web site will not process return for exchange, and denied full refund Charlestown, Massachusetts
I ordered size 12 shoes and got shoes that were far too small, marked 12. I could not even get the shoe on my foot. Another pair on the same order, also size 12, fit perfectly. Holding them up against each other, it is obvious they are not even close to the same size.
Still shoes.co...
Entity
Categories: Shoes
6, Report:
#1384827
Posted Date:
Jul 12 2017
RE-SHIP.COM Re-Ship Company owned by SIERRA SERVICES INC. STAY AWAY FROM THEM Portland Oregon
Like many Canadians, I do a lot of shopping in the US, at Amazon, Shoes.com and many more. Due to new restrictions, many merchants refuse to deliver certain items to Canada. That's how I found Re-Ship.com. Their website was very attractive and their offers also. I then registered on...
Entity
Categories: Shipping & Handling
7, Report:
#1377173
Posted Date:
Jun 05 2017
Shoebuy Shoes.com shoebuy No refund on returned shoes Internet
I ordered a pair of boots that did not fit so I returned them. It showed the UPS scan arrival to their warehouse so I called and was told I would have my refund in 3-5 days. A week later I called again because I still had no refund and was told my box arrived empty at their warehou...
Entity
Categories: Clothing Stores
8, Report:
#1352248
Posted Date:
Jan 27 2017
Steel-Toe-Shoes.com Rippoff! NEVER purchase from them! Internet
My daughter ordered a pair of steel toe boots for her husband's birthday gift for over $200. This is a splurge for them as finances are tight but steel toe boots are a requirment for his job.This company sent the wrong boots (not even steel toes) and the wrong size! She returned the...
Entity
Categories: Clothing Stores
9, Report:
#1332874
Posted Date:
Oct 12 2016
Shoes.com Customer NO Service Groveport, Ohio Internet
On 9/29/2016 I placed an order for 2 pairs of sport shoes with shoes.com. Their policy is that you can return merchandise that does not fit. I found one pair fit, the other did not. I went to their website. I went to their Return page. I entered the information required. The drop do...
Entity
Categories: Clothing Stores
10, Report:
#1216817
Posted Date:
Mar 19 2015
Top Fan Shoes.Com Top Fan Shoes They Take Your Money and Run Internet
I placed an order for a pair of Tod's Gommino driving shoes, and when I went to enter my credit card info, Capital One initially declined the transaction. I should have stopped there, but I okay'd it. After placing my order, I received an email from SSLPayGate.com on behalf of Top ...
Entity
Categories: Credit Card Fraud