1, Report:
#1484918
Posted Date:
Sep 12 2019
Zetronix Corp I purchased a nanny camera from Zetroniz in May 2019, After two uses I noticed a broken lens. I emailed about a return to their Tech Support department. it took three weeks to receive an RMA # for the return authorization. Boston ma
Zetronix Corp I purchased a nanny camera from Zetroniz in May 2019, After two uses I noticed a broken lens. I emailed about a return to their Tech Support/RMA department.
It took two weeks for them to approve the RMA and then another three weeks to receive the RA # for the return au...
Entity
Zetronix Corp
Categories: Security Services
2, Report:
#1470303
Posted Date:
Dec 27 2018
ZETRONIX Inc. Product did not live up to what was advertised. Boston Massachussets
Recently purchased their Milton 1270p Super HD Hidden Camera Low Light Video Recording Pen, but it did not live up to what they said it was and here is why; 1. First the date/time utility got flagged by my virus protection software as exhibiting ransomware behavior, which it h...
Entity
ZETRONIX Inc.
Categories: Spy/Covert Electronics
3, Report:
#1447781
Posted Date:
Jun 17 2018
Zetronix State of the Art returned broken glasses and they refuse to forward news ones or refund my money. Boston Massachusetts
On July 19, 2017, I ordered sunglass from “Zetronix state of the art” company. After serval months the glasses had issues. I called and spoke to a Steve V, who stated to sent the glasses back to his company. Which I did on Jan 10, 2018. On March 19, 2018, I called the 877-644-75...
Entity
Zetronix State of the Art
Categories: sunglasses
4, Report:
#1321033
Posted Date:
Aug 06 2016
Zetronix Problem: I ordered a smart glasses from this company, while I was ordering the product online, I instructed that If product is used or opened box, I would returne it back to them, so when I received the glasses, very quickly find out it was used, and they even didn't bother to wrap it up properly, it was dirty items inside the box as well as and damage hard case, I called and emailed them few times but no response at all, few hours later I shipped the product back to them, after they found out that I returned it, they sent me an email stating there would be 15% return fee and That I should read terms and conditions, I tried to explain that on their website with big words posted that 30 days return gurantee with no restrictions applied anywhere around it, but they didn't care and worst than that they won't refund me for 15 days, these people lied, mislead and sent a used product as new, Boston Massachusetts
Problem:
I ordered a smart glasses from this company, while I was ordering the product online, I instructed that If product is used or opened box, I would returne it back to them, so when I received the glasses, very quickly find out it was used, and they even didn't bother ...
Entity
Zetronix
Categories: Cameras & Video
5, Report:
#1206827
Posted Date:
Feb 05 2015
Zetronix.com LYING MATT ASKED FOR A FULL & COMPLETE REFUND.WAS TOLD IWOULD. GOT ME FOR S/H!! A#% WIPE! Boston,ma Internet sales
So I thought my order was contingent upon them answering as to if the spy type sunglasses were compatible with my device. Was told one of their sales reps. would be in contact with me in a few hours. THAT did not happen!! Three days later after the order was processed, they finally ...
Entity
Zetronix
Categories: Questionable Activities
6, Report:
#1080648
Posted Date:
Aug 31 2013
Zetronix did not give support.disconnected their phone Boston Massachusetts
i bought a spy camera sunglasses.when i called for support,their phone was disconnected.
Entity
Zetronix
Categories: Cameras & Video
7, Report:
#1055286
Posted Date:
May 31 2013
zetronix corp. misled .withheld info.never answers phone.no contact info Boston Massachusetts
I bought a spy camera from them (invoice #183845 ).and after it was delivered THEN the guy tells me on cust service ,,,which takes days for them to call you back .That you must leave your computer on 24 hrs a day 7 days a week to record..HELOOOOOOOO..it doesnt say that anywhere so ...
Entity
zetronix corp.
Categories: Cameras & Video
8, Report:
#1050477
Posted Date:
May 13 2013
Zetronix Corp Failed to refund my money after faulty device was returned, fraud, mis representation Boston Massachusetts
I purchased an electronic item on April 8th 2013. Once received, the product would not work. I contacted tech support for help and together we found the device to be faulty.
They emailed me a RMA to return the device and I did the next day. I was told that as soon as they received ...
Entity
Zetronix Corp
Categories: Miscellaneous Electronics
9, Report:
#938936
Posted Date:
Sep 10 2012
Zetronix Unable to contact customer service, cannot return product. Boston, Massachusetts
Unable to contact customer support, they won't answer phone or reply to e-mail. Spy pen had been used.
Entity
Zetronix
Categories: Cameras & Video
10, Report:
#916095
Posted Date:
Jul 23 2012
zetronix BAD CUSTOMER SERVICE BAD COMMUNICATION Internet
Company sent de r. 2 weeks past filed a claim witheceived defective merchandise. Cold 1 800 number for assistance. Person on the phone was not able to help and not able to give are a number. Said to email company for a return authorization. received a return authorization immediate...
Entity
zetronix
Categories: On-Line Business