- Report: #1447781
Complaint Review: Zetronix State of the Art - Boston Massachusetts
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Author Not Confirmed
Why?
Zetronix State of the Art
119 Braintree street Boston, 02134 Massachusetts, United States
Phone:
877-644-7592
Web:
www.zetronix.com
Categories:
Business Rating:
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Zetronix State of the Art returned broken glasses and they refuse to forward news ones or refund my money. Boston Massachusetts
On July 19, 2017, I ordered sunglass from “Zetronix state of the art” company. After serval months the glasses had issues. I called and spoke to a Steve V, who stated to sent the glasses back to his company. Which I did on Jan 10, 2018. On March 19, 2018, I called the 877-644-7592, and only got voice mail to leave a message. I called several times, leaving my name and phone number for Steve to return my call. I even left email messages to [email protected], with no response to them. On April 4, 2018, Steve V answer the phone and stated that it was on backorder. On June 5,11,13,14, 15 of 2018, I kept calling leaving messages on his phone without him responding back. So as of June 17, 2018, he has my paid glasses and my money.
2 Updates & Rebuttals
Mark
west palm beach,Florida,
United States
update
#2Author of original report
Fri, July 27, 2018
Finally on July 27, 2018. I got my replaced glasses. It took the company seven months to replace the glasses. It would of better if the company at least kept me in informed on what is going on rather then not answer my phone calls or emails.
Peter
LAKE WORTH,Florida,
United States
update
#3Author of original report
Tue, July 24, 2018
I called some more times and only getting the answering machine. He still not responding to me. And still no glasses nor refund.
