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  • Report:  #1533961

Complaint Review: ADT Alarm System - Internet

Reported By:
Mariah - Phoenix, United States
Submitted:
Updated:

ADT Alarm System
Internet, United States
Web:
N/A
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I cannot get my $1,000.00 self install ADT Alarm System to function when I arm the system and then when I enter the residence? Absolutely (No Alarm goes off). ADT is very prompt for Billing the customer for service that doesn't work; 2 - Months and still No service that I have paid for.  The New Communist Democrats way of running America. Absolutely sad and pathetic.

Reviews:

ADT Home Security has received mixed reviews from various sources, with some praising its equipment and monitoring, but others criticizing its price and app design:     

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Pros     

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  • Equipment Some say ADT offers high-quality hardware and a range of equipment packages.
  • Monitoring Reviewers say ADT's professional monitoring is reliable and offers fast response times.
  • Money-back guarantee ADT offers a six-month money-back guarantee.
  • Customer service ADT offers 24/7 customer service.

Cons     

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  • Price Some say ADT's packages are expensive, especially for basic equipment and self-setup options.
  • App Some reviewers have criticized the app's design.
  • Passcode security Some reviewers have said ADT's passcode security measures are subpar.
  • Contracts ADT requires 36-month contracts and doesn't offer a DIY monitoring option.

Security.org   ADT Home Security Review 2024 Our Hot Take on ADT Home Security With a 9.8 out of 10 rating from our team of security experts, ADT is as close to perfect as security systems can be. Our scor...  



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