- Report: #1492854
Complaint Review: Allstate Francisco Garza - Laguna Hills California
Reported By:
Megan -
Laguna Niguel, California , United States
Submitted:
Updated:
-
Author Confirmed
Why?
Allstate Francisco Garza
25283 Cabot Road Suite 220 Laguna Hills, 92653 California, United States
Phone:
9498371690
Web:
https://agents.allstate.com/francisco-garza-laguna-hills-ca.html?utm_source=GMB&utm_medium=Website
Categories:
Business Rating:
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Allstate Francisco Garza Frank False promises/Fake review/double accounts Laguna Hills California
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I think the final straw was getting a collection call (I'll go in to that), to find out they even altered my online review of them to make it look like a compliment on receiption and not a legitimate complaint. Probably why his reviews seem so high. I rarely ever post on here because businesses is business, a place has to be beyond shady for me to voice it online.
If you click on his page and scroll down, they made my comment about the intelligent person in the company being the receptionist and how HORRIBLE my experience was with Frank, they sliced and diced my review and made it look like I didn’t know how to post and was giving them a good review about reception. HORRIBLE!!
He should loose his license, he is the shadiest agent I have ever dealt with. I have been with Allstate for over a decade and always had an amazing experience. I moved to California a couple years ago and needed a rep, he gave me the lowest quote and was fast to respond so I thought, great! Signed up with him.
After he got my policy he started raising rates, marking that I drive more than double what my odometer says, listing an added youth that was only allowed to drive my Honda as the main driver on an Aston Martin. When I confronted him he basically said I was a “whor*e” and he couldn’t keep track of all the men on my policy, they were my kids and a friend of my sons that was homeless, I’m a conservative and do not believe in things out of marriage, not that that matters but it was completely insulting.
Then he locked my account so he could retain it when I told him I was going to sign up with another Allstate agent so I had to switch companies all together. Now I sent my email canceling the two accounts he made for me so he could double charge me on the same car, I thought I was free!! Nope. He sent me a formal cancellation for one day Ben though I stated in the email BOTH and sent the other to collections.
To pull up his website and see how they altered my review is repulsive, I can’t believe that is even allowed. Stay away from this company. Allstate itself is great but NEVER trust Frank.
