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  • Report:  #1502762

Complaint Review: American Advocacy Group - California

Reported By:
Its NOT right!! - San Diego, California, United States
Submitted:
Updated:

American Advocacy Group
2082 Business Center Dr #235 92612 California, United States
Phone:
18777620702
Web:
www.americanadvocacygroup.com
Tell us has your experience with this business or person been good? What's this?

I hired American Advocacy Group to help me get IHSS benefits for my son. They had me fill out a medical release. They said they would collect all information needed but would always contact me to pick up reports and fax them to their office. They were able to convince IHSS to award my son 8 hours per month. For a year, I was not able to cash those hours. They quickly sent me a bill though. They put an appeal because they forgot to ask for protective suppervision. By then I was woking less hours to care for my son and take him to the many therapies he has attending.

AAG continued to tell me not to worry, IHSS would retropay me from the time I applied. My bank account was quickly depleating but when the appeal day approached the company abandoned my case. Not one person returned my calls! Social workers are bad enough to deal with but the people I hired to fight for me also abandoning me?!? A month later they called, apologized and said "they would make things right."  Our contract had expired by then but they said they knew they had messed up my case and would help me through it. Instead, they failed to provide information that would help my case so I received payment for 6 months instead of 18months like they promised so many times. And to make things worse, two months later they were trying to charge me again! They failed me in so many ways. If I paid the fees and was never paid the hours for the previous year, I sure would not and did not agree to pay them again!! Now I have a collections agency calling me.

Please read the company reviews before you sign a contract. These people take advantage of desparate parents needing help. Most advocate groups charge large amouts of money and they arent even lawyers!!



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