It was a very busy week in Paris and I needed a room. Managed to find one for USD 300 for one night on Amoma (via Trivago). Put in my credit card details, they took the money and about 2 mins later I get an email that the room was no longer available and they would refund the money within 5 days. Now nearly 6 weeks later and they still havent refunded it despite sending me a second email to say its on the way. Luckily Amex is taking up the fight with them so I wont owe the money.
I travel all the time o business and have booked hotels with many different sites. This has never happened before. I need to stay away from fly by night companies like this.