- Report: #1517009
Complaint Review: Ancestry - Lehi Utah
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Author Confirmed
Why?
Ancestry
Lehi, Utah, United States
Phone:
800-615-6560
Web:
ancestry.com
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
Ancestry.com Lost my files and they say account doesn't exist Lehi Utah
My account tree and all data disappeared, so I called their support line. I gave my name of many decades and was told I don't exist in their files. I spent considerable time growing the family tree, but all is gone. I assume they have kept the data I provided them somewhere.
I can bring up my account online, but it is empty now. They did give the option to start over, ordering another DNA test kit.
What a scam!
