- Report: #1523946
Complaint Review: Aspen Dental - Mt airy North Carolina
Reported By:
Nancy -
Mt Airy, North Carolina, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Aspen Dental
Rockford St Mt airy, 27030 North Carolina, United States
Web:
https://www.aspendental.com/dentist/nc/mount-airy/2151-rockford-street/
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
Aspen Dental Lied about everything and was going to overcharge Mt airy North Carolina
I'm new to Mt Airy NC as of 12/01. Went to Aspen dental first. Showed my insurance card which pays $1k for the year. I told them I was concerned about getting work done before the end of the year. Aspen dental took xrays and told me I needed partial deep cleaning and 4 crowns replaced. They said I needed to pay $1428 for the cleaning which is $528 more than what other dentists would charge for FULL mouth cleaning. So decided to get 2nd opinion elsewhere.
I came to Aspen Dental office to request copies of my records. Was given hard copy instead of digital.
When I asked for them to send a copy of their recommended procedures and their proposed charges to my insurance company for pre-approval, was told it could take a month to get approval. Other dentist office said it should take less than a week.
Aspen Dental overcharges! I suspect they don't participate in dental plans.
Update:
Just went to Mt Airy Dental Studio. They told me didn't need deep clean and I don't have periodontal disease. They called UHC and got answers about prices/coverage in minutes- not the month Aspen Dental said it would take.
They did a cleaning for $115. Their appraisal of what I really need will cost $968 as opposed to the $8541 Aspen Dental proposed. So Aspen Dental are liars and thievès!!! Shame on them!
