- Report: #1510608
Complaint Review: Bethpage Equestrian Center - Old bethpage NY
Reported By:
Miki -
Syosset, New York , United States
Submitted:
Updated:
-
Author Confirmed
Why?
Bethpage Equestrian Center
499 Winding Rd Old bethpage, 11804 NY, United States
Phone:
5168451000
Web:
Www.bethpageequestriancenter.com
Categories:
Business Rating:
(0)
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Bethpage Equestrian Center At signing up for camp and during camp, I was told that we can reschedule if we missed a day. But after I had to miss a day due to heavy storm, they said no makeup. Old bethpage NY
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At camp sign up and during camp, I confirmed with 2 employees that I can reschedule/make up. Before I missed a day due to heavy rain storm, I confirmed again and informed them about making it up in August because my child is signed up for entire July, and was told ok.
Then they refused to let my daughter make up her day, while some other kids did. They claimed they don't do make ups and I was given wrong information. Their policy is not on their website, and no where in writing, everything is based on what they say. But I was told clearly many times we can, and they refused to admit that. And we missed a day based on what I was told, and now they refused to honor what they tell their customer. Total rip-off.
