I took my brand new still in the box Mac Book pro to Apple support to see why it did not work when I opened it and found out that although it was sold to me as new in March 2020 by B&H Photo, the computer had actually originally been sold to someone else December 21, 2019 by Tech Data Product. I bought the computer at the beginning of the COVID 19 shutdown in case I needed one and could not order it later then ended up not opening the computer until November.
When I opened it for the first time and plugged it in it did not work.. When I took it to the apple support tech, he told me when the computer had been sold and by whom as it was linked to the warranty.