I bought the $9,995 eBay store package at the beginning of the year. It was supposed to make me $3,500 a month. My profit for all 5 months combined is $700! I never got one apology or anything about the store not performing like it should from Bmb Matrix. Since they make money on product being sold I figured they would want to close the store down and refund my money because they felt so bad that it's not doing anything. I requested a refund and with all their fees added in I was only going to get $3,000 back. Bad business ethics!