Complaint Review: California Southern University | Ripoff Report Verified™ …businesses you can trust. 100% Client Satisfaction. California Southern University’s mission to provide high quality undergraduate degrees graduate degrees & educational programs to adult learners throughout the world using distance learning methodologies. - Irvine California

Ripoff Report REVIEW:

CalSouthern – A Unique Online University California Southern University participates in the Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us – in writing – to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Rip-off Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect.

It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). “Making things right” can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.

ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST.



Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By Ed Magedson - Founder, Ripoff Report

CALIFORNIA SOUTHERN UNIVERSITY / MISSION, GOALS, AND OBJECTIVES

The mission of California Southern University is to provide high quality undergraduate and graduate degrees and educational programs to adult learners throughout the world using distance learning methodologies. The University is dedicated to providing a rich and dynamic educational experience to those who choose the freedom and flexibility of distance learning to satisfy their educational and professional goals. The University is committed to cultivating an environment of academic integrity while stimulating intellectual curiosity through a respectful exchange of ideas with Faculty Mentors and fellow learners.

The University was established in California on December 27, 1978 under the name of Southern California University for Professional Studies (SCUps) as a traditional correspondence school. The SCUps website hosted at www.scups.edu was discontinued in October 2007, when the University's web domain changed to www.calsouthern.edu.

In the 1980's the University received its initial approval to offer degree programs from the California State Department of Education.

UNIVERSITY MISSION

California Southern University fulfills its mission by:

• Delivering instruction through online education by monitoring, evaluating and reporting the student's academic progress through a faculty mentoring relationship for each course.
• Providing students the opportunity to understand facts and ideas, to think analytically, and to reason and express conclusions clearly.
•  Promoting intellectual inquiry that enhances the cultural, social, and professional development of the student.
•  Broadening the scope and depth of knowledge in the various fields of study.
•  Providing an opportunity for personal enrichment.
•  Providing education in fields where a demonstrated need has been identified.

University Goals

• Provide degree programs that combine traditional modes of education in an online format to enable learners to meet their academic, professional, and personal goals.
• Provide quality instruction for the development of essential skills in the areas of behavioral science, business, and law.
• Maintain flexibility in the delivery of programs to meet the needs of the University’s learner population.
• Foster an awareness of and respect for diversity by maintaining an atmosphere of respect and acceptance for the diverse world in which our learners live and work.
• Maintain an institutional culture characterized by candor, transparency, and best professional practices.
• Demonstrate adherence to ethical standards while providing academic's

Read more here.

CalSouthern’s Master Lecture Series

Founded in 2009, CalSouthern’s Master Lecture Series is a forum that inspires learning, the free exchange of ideas and creative thought. Each month, nationally and internationally acclaimed scholars, authors and practitioners deliver lectures on fascinating topics in the fields of psychology and business, as well as interact with attendees in dynamic question-and-answer sessions.

Every Master Lecture Series event is free of charge, offered by CalSouthern to the public in the spirit of scholarship and academic achievement. Lectures are held at CalSouthern’s Irvine, California campus and students, alumni and the public are invited to attend. You can also attend live online, via streaming video, as well as view past events in the Master Lecture Series Archive. Read more here.

California Southern University contacted Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so.Ripoff Report always monitors these emails to ensure the member business does what they agreed to.

CalSouthern has gone to great lengths to make sure they resolve any and all customer issues. They have joined the Corporate Advocacy Program because they want customers to know they will resolve any and all customer issues.

CalSouthern offers accredited, 100-percent online degree and certificate programs in psychology, business, law and criminal justice, serving students at the bachelor’s, master’s and doctoral levels.”

"We offer a continuously updated, career-relevant curriculum, applied to today’s real-world challenges and taught by faculty who are gifted educators as well as experienced practitioners in their fields. Students benefit from a state-of-the-art online library with an ALA-certified librarian who provides one-on-one assistance to help students utilize the array of available tools and resources”

Meeting the Needs of the Non-Traditional Student

Students can study on their own schedule without compromising their professional and personal lives. Tuition is affordable and getting started is quick and easy—monthly course starts, no entrance exams, no closed courses. The university’s proprietary online learning platform is intuitive and easy to use—no technology skills are necessary and a support team will quickly answer all your questions.

Accreditation and Approvals

California Southern University is accredited by the Accrediting Commission of the Distance Education and Training Council (DETC). DETC is listed by the U.S. Department of Education as a nationally recognized accrediting agency. DETC is a recognized member of the Council for Higher Education Accreditation. California Southern University has applied for Eligibility from the Senior College Commission of the Western Association of Schools and Colleges. WASC has reviewed the application and determined that the university is eligible to proceed with its self-study and application for Candidacy for Accreditation. CalSouthern is licensed to operate in California by the California Bureau for Private Postsecondary Education.

After speaking with the management at the university and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give California Southern University a positive Rating. They continue to make every effort to ensure that all customers are satisfied and have assured Ripoff Report of their ongoing commitment to customer satisfaction.

"The mission of California Southern University is to provide high quality undergraduate and graduate degrees and educational programs to adult learners throughout the world using distance learning methodologies. The university is dedicated to providing a rich and dynamic educational experience to those who choose the freedom and flexibility of distance learning to satisfy their educational and professional goals. The university is committed to cultivating an environment of academic integrity while stimulating intellectual curiosity through a respectful exchange of ideas with faculty mentors and fellow learners.” ~ Management

SOME OF THE MANY BENEFITS 

-One-on-one faculty mentoring that focuses on the student's education on interests, experience, and academic or professional goals.

- The CalSouthern learning methodology can accommodate any individual’s learning style.

- Faculty, deans, advisors and staff are available to provide students with all the personalized guidance and support they need to successfully complete their degree plan.

- Tuition will never be increased while you remain enrolled.

A video introduction to the university: http://www.youtube.com/watch?v=QyhfR9yg_jM

*Any consumer not receiving satisfaction from a member of Rip-off Report’s Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at [email protected]

In the future, if anyone has any complaints or concerns with this institution, you are invited to contact them directly via email: [email protected] (again, please be sure to cc: [email protected] so we can keep track of the company’s response and to ensure customer satisfaction). You can also call the university directly at 800-477-2254, and ask for Carol Stanton, COO.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100-percent satisfied in every case, but we promise that if you have any concerns with this institution or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report’s Corporate Advocacy Program, please contact us at [email protected]

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.

Here's why.

Read about Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about CalSouthern’s Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes a long name for a program that does a lot for both consumers and businesses alike.

..by consumers, for consumers



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