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  • Report:  #1533855

Complaint Review: Cymill Motors INC - Decatur Georgia

Reported By:
Kason - Greenville, Georgia , United States
Submitted:
Updated:

Cymill Motors INC
5950 Covington hwy Decatur, 30035 Georgia, United States
Phone:
4046459630
Web:
N/A
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Vehicle Trade and Initial Breakdown**

   - On **June 24, 2024**, I paid $6,000 in cash and traded my 2010 Ford Edge for a 2012 BMW 528i at Cymill Motors Inc. (also known as BASS), located at 5950 Covington Hwy, Decatur, GA 30035. I interacted with Jarrett Thorpe (404-645-9630).

   - The BMW broke down within 15-20 minutes of leaving the lot.

   - Despite my request for assistance, Jarrett informed me that it was closing time and could not assist me further.

 

2. **Towing and Repairs**

   - On **June 25, 2024**, I incurred out-of-pocket expenses to tow the vehicle to a BMW-certified repair shop.

   - The necessary repairs were completed, and I picked up the BMW on **June 26, 2024**.

Response from Cymill Motors Inc.**

   - On **June 28, 2024**, I contacted Jarrett at Cymill Motors, who promised to send a tow truck and provide a replacement vehicle. He assured me he would follow up within the next few days.

   - On **July 1, 2024**, I discovered that my BMW was missing from my home. The tow driver confirmed he picked it up around 2:30 AM as per instructions, of which I was unaware at the time.

 

   - Since then, Jarrett has refused to return my Ford Edge or my money and has blocked all means of contact.

 



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