• Report:  #1500348

Complaint Review: A1 Check Cashing - Houston Texas

Reported By:
Jason - Houston, United States

A1 Check Cashing
4670 Telephone Rd Ste A Houston, 77087 Texas, United States
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I made the mistake of walking up to the window of A1 Check Cashing (inside the Swift gas station) and passing my $1,200 stimulus check under the bullet-proof glass. I asked the clerk what they charged, and she told me she couldn't give me a definite price until I "created a profile", and signed the check(!). I asked for a ballpark estimate, and she said $100. I asked for my check back.

She got on the phone with her boss, and refused to give my check back for three or four minutes (I got insistent). Then she wrote VOID on the face of the check before sliding it back!

She said that was "policy" and I could still cash it anywhere else (no attempt to justify it beyond that). I even went to the place next door to check, and of course you can't cash a voided check. Now my choice was to "give" A1 my business or throw away $1,200. I had to give these scammers my social security number (the real one, I tried a fake one first), a fingerprint, a photo of my ID, and pay $100 for the privilege.

It seems to me like they committed at least felony destruction of property in front of a bunch of cameras, and I'm guessing they expect to get away with this kind of thing. The places are parasitic at the best of times, but I didn't expect a business in my neighborhood would literally rob me.

1 Updates & Rebuttals


United States
Three Steps to a Simple Resolution

#2Consumer Comment

Tue, September 29, 2020

Three steps to a simple resolution:

1. Open a checking account.

2. Deposit checks.

3. Use debit card for purchases and to obtain cash.

It’s not only much more convenient but you also don’t have to pay outrageous fees (wow $100!) or visit check cashing places of business. Most banks have mobile deposit so you rarely need to visit the bank.

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