- Report: #1477819
Complaint Review: Chellysun - City of Industry California
Reported By:
Shannon -
Salt Lake City, Utah, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Chellysun
730 Epperson Dr City of Industry, 91748 California, United States
Web:
www.chellysun.com
Categories:
Business Rating:
(0)
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Chellysun Bin Wang False Advertising City of Industry California
First off the clothing items took 5 weeks to arrive even though the website says to expect the items to arrive in 5-15 business days.
The items were very thin fabric- cheap imitations of what is shown in the pictures and often times different fabric than advertised. I ordered the clothes for a vacation but the package didn't arrive until a week after returning from the vacation. When I emailed to complain and tell them I no longer needed the clothes they wouldn't do anything to make up for their error and made me pay for return shipping to send the clothes back.
I did end up keeping 1 out of the 10 items I ordered. (Interesting to note that they received my package just 48 hours after sending it). Now they are accusing me of not returning all the clothes since the package I sent weighed 4lbs and 8 ounces and they said that it should have weighed 6 lbs. And that is the reasoning they are using to not refund me.
