- Report: #1510394
Complaint Review: CHIME BANK AKA CHIME INC - San Francisco California
Reported By:
CHIME -
Coatesville, Pennsylvania, United States
Submitted:
Updated:
-
Author Confirmed
Why?
CHIME BANK AKA CHIME INC
PO Box 417 San Francisco, 94104 California, United States
Phone:
844-244-6363
Web:
https://www.chime.com/
Categories:
Business Rating:
(0)
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CHIME BANK AKA CHIME INC CHIME CREDIT BUILDER SPOT ME SCAMMERS SCAM FRAUDULENT ACTIVITY it is now 90 days today they still haven't made a decision, nor have they returned my funds, it's been constant game playing for 90 days, now they are saying that have all night to make a decision because they're open 24/7. San Francisco California
Report Attachments
On 04/24/2021 Google*Luxy Limited $423.99+$254.39=$678.38 I filed a Dispute With Chime Banks Dispute Dept., Was Given A Time Frame Of 90=07/24/2021, that they would have a final decision to refund the said amount listed above, it is now 90 days today they still haven't made a decision, nor have they returned my funds, it's been constant game playing for 90 days, now they are saying that have all night to make a decision because they're open 24/7.
I asked for a provisional credit since I've waited for so long, I was told that my particular transaction does not qualify for a provisional credit. Then, when I called them again at 4:30 pm on 07/24/2021, now it’s at the end of their business day ends at 9 pm on Saturday.
At 4:54 I Spoke To Roxanne manager on duty Chime employee ID 2866865, Who is now saying that My Claim Was Actually Supposed To Have A Decision on 07/23/2021, instead of 07/24/2021, she has to now escalate it to the investigations dept. to, make the final decision, and someone will reach out to me within 3 business days After I already waited 90 days.
1 Updates & Rebuttals
Robert
Irvine,California,
United States
So?
#2Consumer Comment
Wed, July 28, 2021
So what is the reason you are disputing it?
