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  • Report:  #1515247

Complaint Review: Choice Home Warranty - Louisville, Kentucky,

Reported By:
Stanley - Pewee Valley, Kentucky, United States
Submitted:
Updated:

Choice Home Warranty
13117 Eastpoint Park Blvd. Louisville,, 40223 Kentucky,, United States
Phone:
4153085999
Web:
choicehomewarranty.com
Categories:
Tell us has your experience with this business or person been good? What's this?

We needed to replace our water heaters. They were leaking. We didn't have hot water.

We contacted Choice Home Warranty. They gave us permission to call our own plumbers to fix this. They couldn't find anyone. We contacted Home Depot to set up an appointment. They sent us a technician from Maeser Co.The technician came out to install the water heaters. He was here from 12:00 to .6:00. His pay was $165.00 per hour. This information was included in our claim report. Our bill came to $5,908.80.

Now,Choice Home Warranty has denied our claim. They say that it wasn't authorized.

They told us to find our own plumbers. They also told us they would pay 100 percent,except for a $65.00 service charge.



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