- Report: #1527134
Complaint Review: Christian Heating and Air Conditioning - Southampton PA
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Author Not Confirmed
Why?
Christian Heating and Air Conditioning
1320 Industrial Highway Southampton, 18966 PA, United States
Phone:
215-488-5795
Web:
www.christianhvac.com
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
Christian Heating and Air Conditioning Service Tech allowed coolant to leak out, then tried to sell new system Southampton PA
Expensive story with Christian AC Company.
4/29 had Christian AC do pre-season checkup on house system. Tech showed me rusty frame on cooling coils, where leaks can occur, noted system is 14 years old & thus at its end of life. Tests showed it worked fine.
6/2 outside peaks at 93 deg. Turned AC on, 1st time since Christian AC rep was here. Outside compressor unit won’t work. Just getting warm air. Called Christian AC. A rep came & said no coolant was in system, recommended replacing whole system due to age & rusty coils that are probably source of lea & $5K to replace; charged $99 fee to come out. Christian AC salesman came few days later & tried the “special discounts good only today” trick. Told him we’re shopping & “give us your best price you’ll support”.
Called in Scott AC. OWNER came 6/6 & found the coolant filling/testing valves outside just hand-tightened. Hearing our story, he suspected the Christian rep didn’t properly close those valves. He said the cooling coil frame gets rusty 6 months into use, & our 14 year old system should last 15-20 years. He recommended a pressure test.
Friday 6/9 Scott AC rep pressurized system with nitrogen + some coolant so a leak detector could sniff where any leak occurred.
Monday 6/12 Scott AC rep found ZERO PRESSURE LOSS!!! System holding over 300 psi.
Thursday 6/15 Scott AC rep found pressure STILL HOLDING. He vacuumed out system & filled system with coolant. Time & materials cost $1,235.
Christian REFUSES to refund charges for their INCOMPETENT rep (I think I’m being kind),not to mention my costs to test & recharge the system.
Bottom line: USE CHRISTIAN AC AT YOUR IWN RISK!!!!
