- Report: #1514206
Complaint Review: CoinCloud - Reno Nevada
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Author Confirmed
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CoinCloud
401 Ryland St Ste 200A Reno, 89502 Nevada, United States
Phone:
855-264-2046
Web:
https://www.coin.cloud
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CoinCloud CoinCloud kept my Bitcoin... Reno Nevada
On November 20th, 2021 I tried to withdraw $80 cash from my Bitcoin wallet using the advertized CoinCloud ATM service in Tucson, AZ.
I was unable to retrieve the cash and CoinCloud has decided to keep the Bitcoin I sent. I have made numerus calls to the company and wasted hours on hold. I have even driven 100 miles to the ATM on a second trip.
I have been told on several occasions that the money would be refunded to my wallet, but 16 days later and they still DO NOT have my money. So far fighting them has cost me more than I wanted to withdraw.
DO NOT TRUST COINCLOUD, THEY ARE NOT AN ATM SERVICE!!!
2 Updates & Rebuttals
Joe
Benson,Arizona,
United States
Update: 10 DEC 2021
#2Author of original report
Fri, December 10, 2021
So, I got a text yesterday from CoinCloud claiming everything was straightened out and if I would just drive the 100 mile round trip a THIRD time, it would work for certain this time.
Well, I drove... and it didn't. I now have (3) 100-mile trips under my belt trying to retrieve a measly $80. The gas alone has cost me more than I tried to withdraw. This have been going on since the 20th of November.
I am in the process of writing letters to my Congressional Representatives and Senators. At this point I don't even care about the $80, becuase they have been dangling it like. acarrot for nearly 3 weeks.
Dozens of calls... emails, and texts... These people are liars and incompetent. Stay away from CoinCloud!!!
John
Alabama,United States
i was also scammed by this website
#3Consumer Suggestion
Thu, December 09, 2021
The same scam company. I lost all my money and they restricted me from my account with huge funds in it. asknetrecovery.com helped me to recover all the money I had lost to this scam
