Complaint Review: Community Bridges - Mesa Arizona

I first want to state that this is not at all implied that CBI as a whole is this way or responsible for the actions of these individuals. But rather individuals within the organization that are not living up to the organization standards. People in positions of authority and management that do not qualify nor do not have the experience to deal with the kind of people that are clients at community bridges. A lot of these people have mental health issues as well as behavioral issues and these people have no experience what's ever no qualifications to deal with these type of people. And furthermore have no experience in management whatsoever. And have no experience in conflict resolution. But rather did their own thing and mistreated people lying to them. For personal reasons putting people out in the streets did they say we're not in compliance but they were doing nothing at all to help these people. In addition to that being funded the way that they're being funded with supplies that they were not given to residents there. They really did not care at all what happened to people and their navigators were extremely lazy. I was neglected myself personally with my medical situation where I cannot even get rise to the hospital. Could not get bus passes. This situation cause untold amounts of damage emotionally and psychologically. And in addition to that ssvf who also too played their part in their underhanded dealings. Forcing people into situations that they were not prepared to be in given the fact that they're either their health like myself or mental or emotional state was not prepare to deal with being on their own being prepared to deal with rent because they could not work or they just could not deal with people at the time. These people were at best shoddy. So I'm going to paste the email that I wrote to the different agencies in regards to this situation. 

I have been with Community Bridges, Inc. (CBI) since 2015, after moving from Washington state. Initially, my experience with CBI was positive and supportive. However, recent events have drastically changed my perspective, and I feel compelled to bring these issues to your attention.

In 2021, I became homeless due to malicious actions by individuals who exploited the judicial system against me, leaving me without employment opportunities and essential possessions. Despite paying rent through Scottsdale Bible Church, the apartment complex applied the funds to legal costs without my knowledge, resulting in my eviction. CBI, which was supposed to act as a liaison in this situation, failed to provide the necessary support.

During my homelessness in 2021, CBI’s involvement was minimal. My assigned navigator was indifferent and rarely contacted me. In March 2022, I temporarily moved to El Paso, Texas, to stay with my brother but returned to Phoenix shortly after due to unresolved legal matters. I was left to fend for myself, moving from place to place until finding temporary shelter at US VETS, which also failed to provide adequate support, leading to further homelessness.

A friend of mine, a 30% service-connected disabled veteran protected under the Americans with Disabilities Act, left US VETS to help me. We ended up living in her car, which deteriorated significantly, especially during the summer heat in Phoenix. Despite knowing about our dire situation, CBI offered minimal assistance, failing to provide basic necessities or necessary vehicle repairs.

In January 2023, after months of struggling with vehicle issues and receiving inconsistent responses from CBI, we were promised help with vehicle repairs, which never materialized. We experienced ongoing neglect, mind games, and psychological abuse. CBI employees frequently changed their stance, giving us false hope one day and abandoning us the next. This cycle of emotional manipulation severely affected our physical and mental health.

Most recently, CBI facilitated my move to new housing under the pretense of support, but without informing me of my financial responsibilities, leading to further instability. I believe these actions were retaliatory, as I had been vocal about their neglect and misconduct. Additionally, I suspect CBI’s involvement in the repossession of our vehicle, as it was towed from their private property under suspicious circumstances.