- Report: #1531628
Complaint Review: Connect Auto Insurance by American Family - De Pere WI
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Author Confirmed
Why?
Connect Auto Insurance by American Family
3500 Packerland Drive De Pere, 54115-9070 WI, United States
Phone:
1-888-404-5365
Web:
Connectbyamfam.com
Categories:
Business Rating:
(2)
Tell us has your experience with this business or person been good?
Connect Auto Insurance by American Family American Family Connect Proverty and Casualty Insurance Company Changed my rates and automatic debit unilaterally De Pere WI
While I was on summer vacation, Connect insurance added 3 people to my insurance policy, and claimed they send a mail notice by regular mail which I did not receive. When I returned, I phoned Connect to see when my payment would be deducted and discovered that the amount was 2.5 times the agreed amount and that 3 persons had been added to my policy. I had to pay a $30 stop payment. Connect refused to correct this change to my policy and has sent me to collections. They have since agreed to remove 2 of the people retroactively but are asking for personal information on the third which I do not have access to. None of these people reside with me. I cancelled my auto insurance with connect. Connect seems to be threatening me in order to data farm on others. They could have excluded these persons without raising my premiums.
