- Report: #1502671
Complaint Review: Delta Mechanical - Florida
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Delta Mechanical
Florida, United States
Web:
https://www.deltamechanical.com/index.htm
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Delta Mechanical They made up fake charges and inflated prices Florida
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Delta Mechanical
Delta Mechanical is a Home Depot Service Provider
This company is a Rip-off Artist and just as bad as a Scam Artist.
I went to Home Depot to get a new water heater which cost $430.00. The instructions for installation were posted in the aisle to call an 800 number. I called the number and Florida Delta Mechanical answered the phone. I requested to schedule the installation of the Water Heater. At the end of the phone conversation I asked what the final price was going to be to which I was shocked to be told $1100.00!
I asked why the price was so high. The person on the phone said parts, labor, installation, permits and hauling away the old tank. The sign in Home Depot said free delivery and pick-up of the old heater. So, anyway before the installation took place which was a week later, I asked for an itemized invoice of the installation 6 times which went ignored. I wanted to see what I was paying for which the company refused to provide until AFTER they received payment.
After my credit card cleared the payment they were more than happy to provide an itemized invoice. Once I got the invoice and saw what they charged me I turned red with anger. 
They made up charges and inflated charges to maximize their profit and RIP ME OFF. I went to Home Depot after the installation and checked the prices for the parts they used and I found a HUGE markup in price.
This is the invoice breakdown
Permit $130 > True Price $79
Permit Process $70 > Made Up Charge
Confined Space Charge $60 > Made Up Charge
Pick Up Old Heater $36 > FREE per Home Depot
Install Kit $230 > True Price $35
Labor / Install $150 > It only took 30 minutes
The bottom line is that Florida Delta Mechanical ripped me off by making up fake charges and drastically inflating the price of parts obtained from Home Depot. Then they refused to give me an itemized invoice until after my payment cleared.
THIS COMPANY IS CORRUPT!!!
1 Updates & Rebuttals
Robert
Irvine,California,
United States
Typical Professional Dreams on a DIY Budget
#2Consumer Comment
Wed, December 09, 2020
"RipOff" reports like this are always humorous.
First off your only valid complaint maybe the $39 charge to haul away your old water heater. But for that, you need to talk to Home Depot to see if your installation qualified. It also could be an offer in the form of a rebate that you have to now send them the bill and they will send you something like a gift card.
They told you the cost before the work was done. If they refused to itemize the estimate beforehand you should have found another plumber. If you thought it was too much you should not have agreed to the installation and found another plumber. After the fact, it is just a case of buyer's remorse. You had a week before they installed it, in which time you could have called around to different plumbers. So don't come here and tell us that you called a dozen plumbers who all told you that you got ripped off and they would do the install for $100.
As for your "30 minute" install. I really wonder what you are including in that? The installation also includes removing the old water heater, and that alone can take at least 30 minutes. It can take at least another 45-60 minutes to do a proper install of the new water heater if everything goes perfectly. Did their installation pass inspection?
Anyway, I am curious. How much do you think the total installation including the fees should have cost?
