- Report: #1523468
Complaint Review: Elite Auto Transport Inc - Staten Island New York
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Author Not Confirmed
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Elite Auto Transport Inc
143 Titus Ave Staten Island, 10306 New York, USA
Phone:
5164403465
Web:
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Elite Auto Transport Inc STOLE MY MONEY DIDN'T TRANSPORT VEHICLE Staten Island New York
DO NOT USE THIS COMPANY!!! SCAM ARTISTS!!! I got a quote from them and told them I needed the automobile picked up by 1pm 12/23/22. They assured me that was not a problem. I told them we were from out of town and so we were coming there just to coordinate the pickup with the tow truck. He assured me that he is not a & quot;broker & quot; and had his own truck/drivers and could come by our allotted timeframe no problem.
Serge said they needed a $100 reservation fee sent via paypal (only through Friends/Family option, not services/business option, which NOW I know why) in order to confirm the reservation. I sent the $100, after ONCE MORE confirming the pickup time. Again he said yes, and told me the driver would call me when he was on the way.
1pm comes around and I still haven & #39;t heard anything so I reach out and he said oh because we had taken too long to make the deal the driver wouldn & #39;t be able to be there until 10pm or later!!! Once he got my $100 his story changed and now they would NOT be able to pick it up at the time requested. He told me to leave the car outside with the keys in the gas cap. This is an expensive antique car with expensive parts in it and there is no way that was happening! I told him that was not acceptable and that I needed him to abide by the terms we discussed. He said he would & quot;fix the problem and look for another driver. & quot; to no avail and no contact.
I asked for him to refund my PayPal immediately to which he has not responded. DO NOT SEND THESE PEOPLE PAYPAL and if you are brave enough to, make SURE you don & #39;t do it to friends/family like they request so you can get you money back quickly! I am going to dispute it with my credit card company. THIS COMPANY SHOULD BE ASHAMED!!!! I want my money back!!
