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  • Report:  #1504356

Complaint Review: Extra Space Storage - La Puente Ca

Reported By:
Doug - Las Vegas, Nevada, United States
Submitted:
Updated:

Extra Space Storage
17925 Valley Blvd La Puente, 91744 Ca, United States
Phone:
6264264117
Web:
www.extraspace.com
Categories:
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On Dec 9, 2020, my storage unit was vandalized, along with 27 other units. The manager, Nick Merrill, is involved. First, the website claims hi tech surveillance and 24 HR security..This is completely false. Second, the unit doors are never locked and kept open; as per employee statement. Third, Nick Merrill lied to detectives and gave a statement of 10 units vandalized! Fourth, Nick claims two men on foot vandalized all 28 units , including heavy safes in two hours...This is Impossible! Fifth, Extra Space Storage has made no attempt to contact me or to pay restitution. Sixth, the organization is nothing more than a shell. Seventh, Nick Merrill knew that I had a safe and other extreme valuables..How does he know! A Class action LawSuit must be taken against this unethical organization and place these individuals behind bars..



1 Updates & Rebuttals

coast

United States
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#2Consumer Comment

Wed, January 27, 2021

A storage unit is not the appropriate place for extreme valuables. Fortunately, you have insurance.

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