- Report: #1512826
Complaint Review: GATE.IO - Virginia
Reported By:
Christopher -
Winchester, Virginia, United States
Submitted:
Updated:
-
Author Confirmed
Why?
GATE.IO
Virginia, United States
Web:
Gate.IO
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
GATE.IO Gate Technologies Deposit not credited Virginia
Report Attachments
Issue:
deposited funds ($4400) to this cryptocurrency exchange that were not credited. Company states funds sent were on a different network than what they use. However, to the average user this is a completely unknown nuance and no warning is given on the deposit page stating “sending funds on a different network maywill result in permanent loss of funds”
This business practice is predatory and unethical. I attempted to resolve this issue with said company and they responded saying my funds were lost.
Reference Tx hash 0xb31183c170e5371f73e7c073a463d44b6b55ed847a3dd7ea3907586135f67dab
Solution:
This is an easy fix for GATE.IO. The company already uses and allows transfers on multiple cryptocurrency networks.
They have the ability to make funds available by transferring networks from BEP-20 to ERC-20. It will take 5 minutes of their time.
Until then, my funds are locked in their company’s deposit address and “lost.” Attached is the deposit page which clearly has NO WARNING about depositing currency on an unsupported network.
1 Updates & Rebuttals
John
Alabama,United States
i also lost money to this scam
#2Consumer Suggestion
Wed, December 29, 2021
The same scam company. I lost all my money and they restricted me from my account with huge funds in it. asknetrecovery.com helped me to recover all the money I had lost to this scam
