- Report: #1114295
Complaint Review: Got All Auto Parts - Bay City Michigan
-
Author Not Confirmed
Why?
Got All Auto Parts
100 S River Rd Bay City, 48708 Michigan, USA
Phone:
(989) 891-9212
Web:
http://www.gotallautoparts.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Got All Auto Parts Sold me a rebuilt trans that failed within two month, sent a second trans didn't last 120 miles. Bay City Michigan
Report Attachments
I ordered a transmission thru ebay for my Chevy Trailblazer. I ended up getting the transmission very quick after I paid for it.
The trans was installed and broke within 2 months of minimal use. I calleed and spoke to Steve who is full of excuses, but got them to pay for the shipping and reutrned the broken trans, Now I was told it would ship back out within a week after they got the defective transmission back.
I saw that it was recieved so I called. Steve said yup we got it I will get you a tracking number within two days, GREAT! My trans will be fixed. So three days goes by and I call I get the ole sorry I was busy I will get the tracking number to you. Well this went on for five weeks!!! I finally started posting on their facebook page under items that have a warranty, "What good is a warranty if you won't ship the part?"
The next day I called again, and I got to talk to Jeff, I guess he is the owner. He told me the reason my trans didn't ship is because they were waiting for my core. OMG are you kidding me! This is the kind of operation they run? I told him it was shipped back a month and a half ago, he sounded dumbfounded and said well the trans will ship tomorrow and ung up on me.
Finally I get my transmission back and get it installed, I kid you not, not more than 120 miles on the new transmission and this one does the same thing as the first one they sent.
Now I am into this for two transmission installs with my mechanic. 1800.00 I had to pay storage for the truck while I was waiting for the second transmission, 1400.00.
I call and ask for a refund as their transmissions aren't worth a paper weight in my opinion.
I am told in order to get a refund I need to send that trans back, I said sure send me my transmission back, the original one that I sent to you that was bad. They say they don't have it Well I won't ship a trans back if you won't send me mine back.
Jeff and Steve are probably the two worst people I have ever dealt with. I recommend staying far away from them or you will go thru the same problem I did. You have been warned at my expense.
Got All Auto Parts uses the worst products to rebuild transmission if they even rebuild them at all
Their phone number is 989-891-9212
Their website is: gotallautoparts.com
Their Facebook page is: facebook.com/gotallautopartsmi
