- Report: #1517501
Complaint Review: Helpfuldownloads - Colorado Springs Colorado
Reported By:
Russell -
Colorado Springs, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Helpfuldownloads
3405 Sinton Rd. #231 Colorado Springs, 80907 Colorado, United States
Phone:
7199649168
Web:
helpfuldowns.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Helpfuldownloads.com na Not what expected after downloading Microsoft Office. Colorado Springs Colorado
No customer service through emails or phone calls. They have been in business less than 2 years. They have 40 complaints filed against, according the BBB. That's more than 1.5 complaints a month. About 99% of the complaints are like mine, accusing them of fraud.
Email I sent to helpful downloads;
I had asked you to cancel my order, I do not use Microsoft 365, don't know anything about it, it was a mistake. I tried calling your customer service number at, 833-702-1570. First day I called around noon time on March 31st, recording said all reps were busy. On No call back. On April 1st I called 5 minutes after your office opened up, again all reps were busy, no call back
One other reason why I thought they were legitimate was because the site said if I needed help to contact by email or phone. My opinion, more fraud.
