- Report: #1477333
Complaint Review: Iluminess Air -
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Author Not Confirmed
Why?
Iluminess Air
United States
Web:
luminessair.com
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Iluminess Air FRAUD ALERT
I had ordered the product for both my daughter and myself on 2 different cards. I called to cancel the continous monthly charges on both accounts. It took me nearly 1 hour on the phone while they tried to get me to just stop some of the shipments. Then, I was told it was done.
A month later, the charges were back on one of the accounts. I spent another hour on the phone while they continued to tell me the account was closed. They could not understand about the 2 accounts BUT they did for 1 month???
Then, the tried to tell me they would give me 3 months of money back when it was actually 8 months! They finally agreed to send me 8 months of payments back! All I can say is WATCH your bank account. They lie and will keep you on the phone forever.
