I made over $2,000 in payments towards a recumbent exercise bike. When I called to make certain of the amount due and owing, Jim Rosen (CEO) stated that he would check with the accounting office, and return my call. He never returned my call. After several attempts to reach him I found a site called RIPOFF REPORT and read through some complaints filed against this company. After reading these complaints, many of them sounded like my situation. I then tried to reach Mr. Rosen through formal written correspondence via my attorney, at his business address in Los Angeles. The letter was returned to my attorney marked "Return to sender -- Addressee unknown."
I spoke with a representative at the FTC and I was advised to continue with my complaint and to also contact the state's attorney for California. So now I need to be able to reach him in some way so that I can continue to pursue litigation.