- Report: #1477924
Complaint Review: Moparpartsgiant.com - El Monte California
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Moparpartsgiant.com
El Monte, California, United States
Web:
http://moparpartsgiant.com
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Moparpartsgiant.com Unknown Beware of rip off freight charges El Monte California
I ordered plug wires, rotor, cap and 8 plugs. 2.5 Pounds capable of shipping in a 7x7x10 box on UPS for $12.23 to go from Phoenix to Riverside CA. Mopar charged me $29.68 and shipped it in a 12x12x8 USPS box. Trying to contact them vis phone, email or live chart is useless.
If you use this company beware, you will be ripped off for freight charges.
2 Updates & Rebuttals
Jim
Temple City,United States
It gets better
#2Author of original report
Tue, May 28, 2019
An answer to the rebuttal: My shop mechanic ordered the parts and apparently approved the freight. Since I pay the bills, I do call out overcharges in freight and this one was 59% overcharged.
The plug wires came in, and low and behold the coil wire is 4 inches to short. The kitting company making this product for Mopar put the wrong wire in this kit. Moparpartsgiant wants a 20% restocking fee to return this kit, only to ship out another kit most likely with the same short coil wire as these kits are made in batches.
I should know because my business is cable assembly kitting. Mopar direct could offer no solutions and basically told me to pound sand. Now I have to go to NAPA and rebuy a $36.00 kit for just one wire. I should have gone to NAPA in the first place. No more online auto parts orders every again.
coast
United StatesQuestion for Apissedoffconsumer — Anytown CA
#3Consumer Comment
Mon, April 29, 2019
Were you charged an amount greater than what you agreed to at the time of purchase?
