I ordered plug wires, rotor, cap and 8 plugs. 2.5 Pounds capable of shipping in a 7x7x10 box on UPS for $12.23 to go from Phoenix to Riverside CA. Mopar charged me $29.68 and shipped it in a 12x12x8 USPS box. Trying to contact them vis phone, email or live chart is useless.
If you use this company beware, you will be ripped off for freight charges.
Jim
Temple City,#2Author of original report
Tue, May 28, 2019
An answer to the rebuttal: My shop mechanic ordered the parts and apparently approved the freight. Since I pay the bills, I do call out overcharges in freight and this one was 59% overcharged.
The plug wires came in, and low and behold the coil wire is 4 inches to short. The kitting company making this product for Mopar put the wrong wire in this kit. Moparpartsgiant wants a 20% restocking fee to return this kit, only to ship out another kit most likely with the same short coil wire as these kits are made in batches.
I should know because my business is cable assembly kitting. Mopar direct could offer no solutions and basically told me to pound sand. Now I have to go to NAPA and rebuy a $36.00 kit for just one wire. I should have gone to NAPA in the first place. No more online auto parts orders every again.
coast
United States#3Consumer Comment
Mon, April 29, 2019
Were you charged an amount greater than what you agreed to at the time of purchase?