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  • Report:  #1533331

Complaint Review: Motel 6 - Anaheim California

Reported By:
Milissa - Anaheim, California, United States
Submitted:
Updated:

Motel 6
1440 N State College Blvd Anaheim, 92806 California, United States
Phone:
7147161040
Web:
www.motel6.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Myself and my cousin are both wheelchair bound went to stay at the Motel 6 due to our home flooding. Upon our arrival, we were put in a room on the second floor despite the fact that we are both visibly handicapped. When we entered our room we nwere greeted with a slew of roaches. This was unlike the stays that we had at the other Motel 6's. When we notified the office they immediately dismissed our complaint and siggested that we had brought then into the room.  After 2 nights of a horrible stay there, notified the corporate office and they took our complaint and said that they would follow up with us. Not only did they not follow up with us, they would not renew our stay. Instead  they put us on the Do Not Rent list. Speaking from an ADA perspective we would and will not ever refer this hotel to anyone ever again. They did not accomodate our ADA needs even though they had rooms that we supposedly ada accomodating for us. We spoke to the manager their by the name of Rosa she was a horrible manager who very obviously had an issue with handiapp individuals. 



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