- Report: #1477016
Complaint Review: National Rental Car - St. Louis MO
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Author Not Confirmed
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National Rental Car
St. Louis, MO, United States
Web:
EHI.com
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National Rental Car False Damage Claim St. Louis MO
Returned my National Rental Car in Baltimore without damage. About an hour later I get a call indicating the car was now damaged. I told them I didn't do it. The person at that point told me everything was fine and they would not be pursuing it.
Two months later I get a letter from National Rental Car indicting there was $718 damage and they want to know how I will pay them. I called their claim department and again indicated I didn't do it when I left a phone message as their adjusting did not pick up.
I made an additional attempt to call them back at which point I told them again that I didn't do it. As the conversation progressed, the agent suggested I turn it into my insurance and I said "Again, I didn't do it, why would I do that, its not Obamacare free for everyone; It ends up costing me if I file a claim". THE NATIONAL RENTAL CAR AGENT THEN CALLED ME A "RACIST" AND HUNG UP ON ME.
