Ordered a projector as a gift for Christmas and a month later still no projector. I've attempted to contact customer service multiple times and never received a response.
It was until I commented on their Instagram I received an email 5 days before Xmas stating shipping and production has been delay. I've been trying to get in contact to cancel my order and have yet to receive a response.
Steven
Centennial,#2Consumer Comment
Tue, February 18, 2020
While it took 2 1/2 months, my Neatprojector finally arrived intact, all the way from China. I read all of the complaints online and assumed I would never see it. I emailed them after they gave me a link to the shipping company that showed no activity for a month, and then things started moving.
I am starting to wonder now if they were simply swamped with orders. No idea if it works, as it is a present. They even included the small tripod that i included in the order. Doesn't mean that you will get yours, but the fact that I got it tells me this may not be a scam.