- Report: #1501082
Complaint Review: New Home Moving - Woodland Hills California
Reported By:
Brandon -
Westbrook, Maine, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
New Home Moving
4300 Pampas Road Woodland Hills, 91364 California, United States
Phone:
323-220-9634
Web:
N/A
Categories:
Business Rating:
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New Home Moving Damaged, Destroyed and Lost my personal property during my move Woodland Hills California
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NEVER hire Max Faytelson and his company New Home Moving! Had I known then what I know now, I wouldn't have let them move me even across the street. I have moved many times in my life, from coast to coast, and this was by far the worst experience - shockingly so. Max will not take care of your things. They damaged, completely destroyed, and "lost" so many pieces of furniture that it is to the point of gross negligence.
When they opened the back of the truck, immediately I could see how horribly it was packed and how my personal items were treated with such disregard. I could offer many descriptive examples of the losses but just heed my words and never hire Max and his team and never allow another larger moving company to contract him out. I have many photographs of the damages that will hopefully support a stronger claim than normal - because this should not be acceptable by any standards. They are a disgrace to the moving industry. He did not care one bit when I was texting him what was broken or missing. All he texted was, "If you got problems claim insurance" and "What you want for me" and then "I'm going to block you right now" because he didn't care.
He wouldn't answer his phone when I called. This is what you get for $7,500 for New Home Moving to handle your personal things. 
And finally - if, for some crazy reason that you do hire him (seriously, DON'T), purchase the extra insurance! DO NOT wave this option and do not use only his insurance because it is 60 cents PER POUND. So, if he ruins your $4500 sofa for instance, which he actually did, and it weighs 200 lbs, you will hopefully maybe get back $120 - if the insurance company so decides. BE WARNED!
