- Report: #1520000
Complaint Review: OPODO - LONDON ENGLAND
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Author Confirmed
Why?
OPODO
LONDON, ENGLAND, United Kingdom
Web:
WWW.OPODO.COM
Categories:
Business Rating:
(1)
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OPODO.COM kept my credit card info without my permission and would not remove it when I requested. LONDON ENGLAND
On 12 July 2022 I need a flight for the next day out of UK to France. I found one on Opodo.com, filled in all required info, then, after I entered my credit card details and just before I was ready to confim, I read in small print that Opodo would keep my Credit Card information by default, but that I could go to ACCOUNTS to have it removed.
This was a lie. I contacted them through their "chat" and was told the only way I could get my credit card info removed was to fill in a tediously long, complicated legal form, which I had neither time or inclination to do as I was leaving the country in a few short hours.
This is a devious practice. I complained bitterly in the cat, demanded that they remove my credit card, and have not heard from them. If there is any misuse of my card in the future, I will know the culprit.
