I filed a complaint about an employee taking my name out of the system to search me on social media. The General Manager's response was to cancel my membership prior to speaking with me. If you file a complaint, just know you will be discriminated against for it. What's sad is that there’s no telling how many other women come into this gym have been victims to staff members using their personal information.
It's scary because these gyms have the customer's personal information such as name, banking information, and address. What's sad is I have never been to a gym where the GM has a screaming match with the customer in the gym!
The employee name was Reggie Knighten who attempted to add me on social media. The GM had a hard time believing that an employee would do such a thing. If I am lying, how do I know his entire name? Exactly.