- Report: #1497738
Complaint Review: Plenty Of Fish -
-
Author Not Confirmed
Why?
Plenty Of Fish
United States
Phone:
888.345.4454
Web:
www.pof.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Plenty Of Fish POF POF.com Ignored cancellation and continued to take money from my bank account
August 2019 I sent POF an email to cancel service. Also called. November 2019 noticed the monthly charge of $38.70. Immediately emailed and called again. No refund but they promised to cancel. July 17, 2020 noticed POF STILL charging my bank account.
Called, they once again agreed to cancel but still no refund, despite the fact I have an email chain addressing this issue. DO NOT TRUST THIS COMPANY.
2 Updates & Rebuttals
George
Katy,Texas,
United States
You are correct!
#2Author of original report
Mon, July 20, 2020
Thanks Dorianna. I am working that angle as well. Sent POF a demand letter as well. Reported to FTC also. Like a dog with a bone...not letting this go. PRINCIPLE!
Dorianna
Florida,United States
Call or Message Your Bank
#3General Comment
Sun, July 19, 2020
The company POF is not really resolving this. You should contact your bank and dispute the charges then put a stop payment on POF to your bank account. That way they cannot continue to charge you while you have your bank resolve your bogus charges that can be refunded.
