- Report: #1523391
Complaint Review: Prime laser - Houston Texas
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Prime laser
4840 Sweetwater blvd Houston, 77479 Texas, United States
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Prime laser Unethical laser company underpays staff and rips off customers Houston Texas
company underpays staff by not paying the employees there proper amount of tips and promised commission on packages they sell . We are forced and pressured to upsell every customer even when they just purchased a $900 laser hair removal package . Customers are mislead and promised "lifetime warranty" on all packages . After buying the first package the customer is pressured into buying maintenance packages at a lower price than the first one that's what they call there lifetime warranty . We as employees are told prices to give for packages and to let the customer know that this is a special deal of the day and prices will go up ,it's always the same price (just a sale tactic to get the customer to buy right now ) . The machines are old and outdated from 2004 to be exact , constantly overheat and have issues . Shortage on sheets at all locations and have to reuse dirty used sheets at times . Also refunds don't happen , customers have complained about not getting refunded when they no longer can use there package
1 Updates & Rebuttals
Anonymous
Houston,Texas,
United States
Unethical work place
#2Author of original report
Thu, December 22, 2022
company underpays staff by not paying the employees there proper amount of tips and promised commission on packages they sell . We are forced and pressured to upsell every customer even when they just purchased a $900 laser hair removal package . Customers are mislead and promised "lifetime warranty" on all packages . After buying the first package the customer is pressured into buying maintenance packages at a lower price than the first one that's what they call there lifetime warranty . We as employees are told prices to give for packages and to let the customer know that this is a special deal of the day and prices will go up ,it's always the same price (just a sale tactic to get the customer to buy right now ) . The machines are old and outdated from 2004 to be exact , constantly overheat and have issues . Shortage on sheets at all locations and have to reuse dirty used sheets at times . Also refunds don't happen , customers have complained about not getting refunded when they no longer can use there package
