- Report: #1534484
Complaint Review: Protectedder - Internet
Reported By:
RJB -
Murfreesboro, Tennessee, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Protectedder
Internet, United States
Phone:
8889892640
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Protectedder Internet promoting face cream, "just had to give credit card" to cover shipping cost. Internet
On May 27th, I applied my credit card for about $13 to cover a "free sample" shipping cost.
In a reasonable time I received two small bottles of Dema La Fleur (1 oz and .5 oz) neither worked for me so I didn't call to order more. I saw the charges on my credit card statement.
In mid-September I started receiving phone calls that they tried to ship me more product, and the credit card wouldn't go through. The reason was another scammer had made a false charge on that card and I no longer had that account. I said that I didn't want anymore, but they demanded that because I hadn't called to cancel in 14 days that the reorders were automatic.
These calls went on several times a week, not from CA area codes, but area codes from my location. I repeatedly blocked them, but new calls occured several times a week. The worst part was that the women calling sounded Asian and were very difficult to understand. I repeatedly said I had verbally canceled and they kept calling.
At first they insisted that I owed about $198 for a refill. I searched Amazon and found the same products with twice the size bottles for about $39 each.
They finally called on October 2nd and said they would lower the charge to $129.97 if I would give them a new card number, which I did. Today I called their customer service and was told that the account was closed and I wouldn't be receiving more.
