Central Bank and Trust, Orem I needed to take a signer off my checking account today and called the bank to see if I had to close the account. Was told all I needed to do was sign a new signature card with my name only. Went to the branch and they demanded I close out the account. I told them doing so would mess up my direct deposit from Social Security and automatic withdrawals on bills. I called the President of the bank, Mark Packard. He said the Orem branch manager Ed Sanchez could approve an exception to the policy. Mr. Sanchez refused to. So I filed a formal complaint with FDIC. Sanchez closed my accounts immediately. So much for Central Bank's claim of being Utah County's Friendliest Bank. STAY AWAY FROM THEM. Central Bank violated Whistle Blower Protection Act Orem Ut