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  • Report:  #1189638

Complaint Review: Retriever Medical Dental Payments Inc. – TRUSTED | Ripoff Report Verified™ …businesses you can trust. Retriever Medical Dental Payments assists in preserving enhancing Doctor – Patient Relationship by teaching discreet comprehensive methods of getting paid at time of treatment using an exclusive & specialized credit card processing program. - Valhalla New York

Reported By:
ED Magedson - Founder, Ripoff Report - Tempe, Arizona,
Submitted:
Updated:

Retriever Medical Dental Payments Inc. – TRUSTED | Ripoff Report Verified™ …businesses you can trust. Retriever Medical Dental Payments assists in preserving enhancing Doctor – Patient Relationship by teaching discreet comprehensive methods of getting paid at time of treatment using an exclusive & specialized credit card processing program.
115 E. Stevens Avenue, Suite 300 Valhalla, 10595 New York, USA
Phone:
800-337-3630
Web:
www.retrievermed.com
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Ripoff Report REVIEW / Retriever Medical Dental Payments, Inc.

Retriever Medical Dental Payments, Inc. joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us – in writing – to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). “Making things right” can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.

ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST

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Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By Ed Magedson - Founder, Ripoff Report

Retriever Medical Dental Payments, Inc. approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Retriever Medical Dental Payments did just that.

Retriever Medical Dental Payments, Inc. has gone through great lengths to make sure they try and resolve any and all customer issues. Retriever Medical Dental Payments, Inc. has joined the Corporate Advocacy Program because they want customers to know they will resolve any and all customer issues. They never want their customers to feel like they weren’t taken care off. Retriever Medical Dental Payments, Inc. stated "Healthcare professionals run businesses that are a cut above ordinary retail businesses. They deserve special treatment.”

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RETRIEVER MEDICAL DENTAL PAYMENTS CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

"Retriever Medical Dental Payments, Inc. is the only processor that will guarantee their rates against any valid written offer for the lifetime of your practice. Our complete program costs less than any regular “retail” processing program for the following reasons:

  1. All processors have the same cost from the Credit Card Associations, but they do not have the same overhead. Because we process for doctor’s offices only, we have no “high risk” retail accounts. We have never lost a single dollar to fraudulent activity. If someone is in possession of a stolen card, that card may only be good for an hour or so let’s face it, the last place they will run into is a doctor’s office and say “Hurry, give me treatment”. They will take that stolen card to a retail location where they can attain goods that can be sold. That psychology is the reason why we have never seen a stolen card in a doctor’s office in our entire history.
  2. It is a fact that retail processors regularly lose money due to merchant fraud. We have never had a doctor’s office defraud us.
  3. Nearly 80% of new businesses fail in the first year. When a retail processor takes on a merchant, they know they must make a large profit in a very short period of time. Doctor’s offices are life-long businesses. We can comfortably charge a fair amount with the knowledge that our clients will stay in business.



So you see, we have chosen, many years ago, to take all of our accounts, place them into a special low-risk category so that all of our clients may benefit from the collective savings. We feel that doctor’s accounts belong in an elite group. We do not want retail accounts. Why should you pay for the sins of the retail market?

Our award winning management team has developed the largest healthcare ONLY processing company in the country. Our senior management team has over 50 combined years of experience in the bankcard processing industry.

Our founder began as an independent sales person who recognized a special need in doctors’ offices over 20 years ago. He developed our program over many years and had it copyrighted. Since that time, Retriever Medical / Dental Payments has grown to the point where we now reliably process 2 Billion in doctors’ credit card transactions annually; making us the largest credit card processor, worldwide, that is exclusively dedicated to the healthcare industry. We have developed the ONLY copyrighted proprietary support materials and practice management tools. We have also pioneered the most effective way for the healthcare community to achieve payment at time of treatment.

Retriever's practice financial management program has been used as a continuing education course by major medical and dental associations across the nation.”

WHY RETRIEVER MEDICAL DENTAL PAYMENTS, INC. IS BETTER THAN THEIR COMPETITORS

"Retriever Medical / Dental Payments is the only processor that will guarantee their rates against any valid written offer for the lifetime of your practice. Our complete program costs less than any regular “retail” processing program. We are the only processor who will provide you with "chargeback protection" so that no patient can reverse funds on a legitimate treatment. We say, "If you stand by your treatment...then we stand by you." We have exclusive healthcare equipment and software which will work with ANY practice management system and automatically update the payment to your patient's ledger within your PMS.”

Retriever Medical Dental Payments, Inc. / Statements from the owner

"My name is Frank Shiner. I am President, CEO and Founder of Retriever Medical Dental Payments, Inc. I recognized a special need in doctor's offices over 20 years ago. It was then that I decided to dedicate my expertise and career to assisting doctors in their efforts to get paid at the time of treatment. Our Mission Statement to our Clients: To assist in preserving and enhancing the Doctor / Patient Relationship by teaching discreet, comprehensive methods of getting paid at the time of treatment using an exclusive and specialized credit card processing program.”

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RETRIEVER MEDICAL DENTAL PAYMENTS GUARANTEE

"OUR GUARANTEE: If after fully instituting Retriever Medical/Dental’s Program it should fail to reduce accounts receivable balances, administrative costs, or if we cannot beat any valid written offer, our practice management program may be cancelled at any time, upon written notice at NO COST OR PENALTY TO our client. Further, we automatically cover you with Cancellation Fee Reimbursement, and will pay any cancellation fee you may incur with your prior processor, or assist you to avoid one.”

ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH

As stated above, Retriever Medical Dental Payments, Inc. is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.

After speaking with the management at Retriever Medical Dental Payments, Inc. And emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Retriever Medical Dental Payments, Inc. a positive Rating. Retriever Medical Dental Payments, Inc. made efforts to ensure that all customers were satisfied and Frank Shiner assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.

Frank Shiner, the President of Retriever Medical Dental Payments, Inc., stated, "Retriever Medical / Dental Payments is the only processor that will guarantee their rates against any valid written offer for the lifetime of your practice. Our complete program costs less than any regular “retail” processing program. We are the only processor who will provide you with "chargeback protection" so that no patient can reverse funds on a legitimate treatment. We say, 'If you stand by your treatment...then we stand by you.' We have exclusive healthcare equipment and software which will work with ANY practice management system and automatically update the payment to your patient's ledger within your PMS. If after fully instituting Retriever Medical/Dental’s Program it should fail to reduce accounts receivable balances, administrative costs, or if we cannot beat any valid written offer, our practice management program may be cancelled at any time, upon written notice at NO COST OR PENALTY TO our client. Further, we automatically cover you with Cancellation Fee Reimbursement, and will pay any cancellation fee you may incur with your prior processor, or assist you to avoid one.”

STATED IMPROVEMENTS FROM RETRIEVER MEDICAL DENTAL PAYMENTS, INC.

There new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. RETRIEVER MEDICAL DENTAL PAYMENTS, INC willing to go beyond the call of good customer service and do what it takes to make things right with their customers.

Retriever Medical / Dental Payments is the only processor that will guarantee their rates against any valid written offer for the lifetime of your practice. Our complete program costs less than any regular “retail” processing program. We are the only processor who will provide you with "chargeback protection" so that no patient can reverse funds on a legitimate treatment. We say, "If you stand by your treatment...then we stand by you." We have exclusive healthcare equipment and software which will work with ANY practice management system and automatically update the payment to your patient's ledger within your PMS.

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*Any consumer not receiving satisfaction from a member of Rip-off Report’s Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at [email protected].

This kind of dedication to customer service means that Retriever Medical Dental Payments, Inc. will do whatever it takes to make sure their customers are properly taken care off.

In the future, if anyone has any complaints or concerns with Retriever Medical Dental Payments, Inc, you are invited to contact them directly via email: [email protected] (again, please be sure to cc: [email protected] so we can keep track of the company’s response and to insure customer satisfaction). You can call Retriever Medical Dental Payments, Inc at 800-337-3630.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Retriever Medical Dental Payments, Inc or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report’s Corporate Advocacy Program, please contact us at [email protected].

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Rip-off Report is chartering in new territory, working to make a change for both consumers and businesses alike.

Consumers can feel safe confident and secure when doing business with Retriever Medical Dental Payments.

Here's why.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program and about Retriever Medical Dental Payment's Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.



Written by,

..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
 
..by consumers, for consumers

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