- Report: #1531700
Complaint Review: Ring Central -
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Author Confirmed
Why?
Ring Central
United States
Web:
https://www.ringcentral.com/
Categories:
Business Rating:
(1)
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Ring Central Ring Central Rips off Decades Old Client - Me!
These people treat their customers…like dirt.
These people treat their customers horribly. I've been a long time customer. We switched to Spectrum, and then came back. Been a decade with them.
We used to have an accountant, but she took off. When I started handling the books, I found 2 Ring Central contracts for the same account number after 1 year worth of billing. 1 = 700 per mo. 2= 300 per mo.
When I called them, they wanted another 3k to cancel the old 700 per mo contract!
I was like, "You guys took around 10k is that not enough - for a year for the SAME TELEPHONE NUMBER? When I came back, you didn't tell me the old account was still there. You just created a new account."
Since Jan 2024, I've still been billed 700 per month - with all escalations, that people will get back to me, etc. I even threw money at them to pay the 3k to close the contract. Last week, they were to send me the close out invoice. Never did. I got it at 5:32am today, after they pulled ANOTHER 700 out of my bank account. (Now, Jan, Feb & Mar). BE VERY WARY OF YOUR CONTRACTS WITH RING CENTRAL!!!!!!!!!!!! They purposely hold off on sending information, close-out invoices, or working on escalations just to milk you for your money.
