- Report: #1501640
Complaint Review: Spectrum Mobile - MALIBU CA
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Author Confirmed
Why?
Spectrum Mobile
21160 LAS FLORES MESA DR MALIBU, 90265 CA, United States
Phone:
3104561234
Web:
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Spectrum Mobile Scam customer with false info to open new cell account MALIBU CA
I purchased new cell service from Spectrum Mobile. It was a very good deal and all charges we explained and verified and even recorded in a disclaimer. When I received their order confirmatio e mail they increase the price of the cell phone by $200 and increased the approate sales tax by about $20 corresponding to that amount. Luckily they record their calls and will be able to verify the scam/error. This outright fraud charging my credit card $220 more than I was quoted and agreed to and adding it to my bill without my knowledge or permission.
Generally they are a very crooked company with their internet and tv services as your price increases at 12 months and again at 24 months. This new situation proves that they are fraudelent. I will file an FCC complaint and have disputed the false charge with my credit card company. I would not even do business with them but there are only 3 tv/internet providers in my area. Check your charges and e mail confirmations as they are knowingly crooked.
