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  • Report:  #1477170

Complaint Review: Spice Jet -

Reported By:
A Spice Jet Passenger - United Arab Emirates
Submitted:
Updated:

Spice Jet
India
Web:
https://book.spicejet.com/
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The Spicejet is facing some Boeing 737 flight issue in Dubai, and they are delaying all their flight from Dubai to India. I've faced the same with them when I was traveling.  I booked my travel due to some Hospital Emergency and a few businesses meetings, due to the delay I lost those business and I couldn't reach my place for the hospital emergency.

When I contacted them they are like, we will provide you a voucher for that and the voucher amount is INR 1000 only, which only can use with the upcoming Spicejet flight traveling (After so much happens, they are expecting to travel with them again).

The way they behave and the service which we faced on that day was a shame to say. They keep the delay and when we went to ask for why? they called the police and made 2 of the passengers were arrested for the enquiry. I highlighted the same on twitter, but no use they are not ready to give any sort of compensation for the same.



1 Updates & Rebuttals

The Spicejet Passenger

Deira,
Dubai,
United Arab Emirates
Spicejet - Flight delayed more than 9 hours from Dubai Airport and not ready for the compensations

#2Author of original report

Tue, April 23, 2019

Spicejet Flight delayed more than 9 hours from Dubai Airport and not ready for the compensations. Also when we went to complain about the same they called the Dubai Airport police and made 2 of the passengers were arrested.

The departure has happened at 1.45am (next day early morning) Instead of the departure time at 4.20pm. The service we faced with them was the worst than ever I have seen. They are not ready to give at least a cup of water.

Up to that much time they delayed the flight and not considered all the passengers in a proper way as well.

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